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Advanced Reporting - Engagement & Collaboration

Where are my employees working? How often do people collaborate and work together?

Updated this week

Engagement & Collaboration Report

The Engagement & Collaboration report helps you understand how your teams work together across spaces—not just where people are working, but how often they’re sharing spaces and collaborating in person.

Use this report to:

  • Measure how much of your spend supports collaborative bookings

  • See which cities and locations have the highest collaboration rates

  • Compare seats booked vs attendees added

  • Spot collaboration trends over time, by location, team, or department

What Is a Collaborative Booking?

In this report, a collaborative booking is any booking that involves more than one person.

Examples include:

  • Booking a private office with multiple seats

  • Reserving a meeting room for a team session

  • Any workspace where multiple people share the booking

This report focuses on those shared experiences—showing where and how your teams are working together, not just working alone.

Note: This report includes completed and upcoming bookings only.

Cancelled bookings are excluded so that your data reflects actual collaboration, not plans that didn’t happen.

Top-Level Summary

At the top of the report, you’ll see a high-level summary of collaborative activity within your selected date range.

You’ll typically see:

  • Total number of collaborative bookings

  • Breakdown by inventory type (e.g., desks, meeting rooms, private offices, etc.)

  • Total spend associated with collaborative bookings

This gives you a quick sense of:

  • How much of your workspace budget is supporting teamwork and in-person collaboration

  • Whether collaboration is concentrated in certain space types or spread more broadly

Seats Booked vs Attendees Added

The next section compares:

  • Number of seats booked
    ​     vs

  • Number of attendees added

For example:

  • If someone books a 10-person meeting room but only adds 3 attendees, that gap appears clearly in this chart.

This view helps you:

  • Spot when spaces may be underfilled relative to their capacity

  • See whether employees are adding all attendees to their bookings

Why this matters:

  • It improves the accuracy of your data

  • Some spaces may require attendee information on record for security, compliance, or building access

  • It helps you understand whether large rooms are being used efficiently

This chart is a great reminder to encourage employees to add all participants to their bookings.

Collaboration Trends Over Time

You’ll see two graphs focused on collaboration trends over time:

  1. Collaborative bookings over time

    • View by:

      • Space type (desks, meeting rooms, private offices)

      • Booking status (completed or upcoming)
        ​

  2. Seats vs attendees over time

    • Shows how the number of seats booked compares with how many people actually attend.

You can:

  • Filter the first graph by booking status or space type

  • Switch the time view to monthly, quarterly, or yearly

These graphs help you:

  • Spot seasonal collaboration trends (for example, more collaborative bookings in certain quarters)

  • See when private office or meeting room collaboration spikes

  • Track how the balance between seats booked and attendees added changes over time

Collaborative Insights by Location

Scroll down to find Collaborative insights by location.

Here, you can:

  • View collaboration by city, region, or country

  • Filter by team or department

This section helps you:

  • Identify where teamwork is thriving (locations with high collaboration rates)

  • Spot areas where collaboration is lower, and where teams might benefit from more shared workspace engagement

  • Track how collaboration shifts over time in specific locations

Example:

  • You might see that New York accounts for 13% of your collaborative bookings, while another city has more independent, non-collaborative bookings.

Non-Collaborative Bookings

You can also explore non-collaborative bookings—bookings where people are working independently.

This helps you identify:

  • Which cities or locations are used mainly for individual work

  • Whether certain regions lean more towards solo vs collaborative usage

The interactive heat map lets you:

  • Click into any city for a deeper view

  • Use filters (like team and department) to see who is driving collaboration or independent work in each location

Collaboration Trends by Group (Company, Team, etc.)

The Collaboration trends section allows you to analyze collaboration metrics by organizational group.

You can filter by:

  • Company (all data)

  • Cost center

  • Department

  • Team

Then you can choose which metric to focus on:

  • Number of collaborative bookings

  • Percentage of collaborative bookings (out of total bookings)

  • Average collaboration (for example, average number of attendees or seats per collaborative booking, depending on your configuration)

This view helps you:

  • See which teams or departments are the most collaborative

  • Identify where there is room to increase collaboration

  • Compare collaboration across different parts of the organization in a consistent way

Detailed Collaborative Booking Data

At the bottom of the report, you’ll find the detailed booking data table.

This is a full list of each collaborative booking included in your filters.

For each booking, you can typically see:

  • Booking status

  • Number of seats

  • Number of attendees

  • Location

  • Department (and often team or cost center)

  • Other relevant booking details

You can:

  • Sort the table by any column (e.g., most attendees, highest spend, specific location)

  • Export the data to:

    • CSV

    • Excel

Exporting is useful if you want to:

  • Perform deeper analysis

  • Merge this data into other internal reports or dashboards

  • Share collaboration insights with finance, HR, or leadership

When to Use the Engagement & Collaboration Report

Use this report when you want to:

  • Understand how often teams are working together in shared spaces

  • See which locations and cities drive the most collaboration

  • Track seats vs attendees for better data completeness and capacity planning

  • Compare collaboration levels across teams, departments, or cost centers

  • Align budget with collaborative, in-person work rather than just individual usage

The Engagement & Collaboration report is your window into how teams are using shared spaces—helping you understand engagement, optimize budgets, and support collaboration across your organization.

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