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Why can't I see any locations?

The app is not showing me any workspaces.

Updated over 4 months ago

If you can't see any workspaces when you open the app, you may have one of a few issues.

  1. You may be having issues with your cell service or Wi-Fi.

  2. There may not be any locations close to you.

Cell service or Wi-Fi issues
If you are having cell service, you can either connect to Wi-Fi, or wait until you have better cell service.  On an iPhone, try turning Airplane Mode on, wait 5 seconds, and turn it back off.

If you are having Wi-Fi issues, try turning off Wi-Fi and using your cell service.

No workspaces in this area
If there are no workspaces in the area, you will see this message:

You can request a space in this area, and we will try our best to unlock a space for you as quickly as we can. Unfortunately, it also means we will not have a space for you to use today.

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