What should you do if you're in a space and want to extend your stay past the original booking window? Follow these recommendations:
1. Check Space Availability:
Before seeking an extension, it's essential to check if the workspace you're currently occupying is available for the additional time you need. Make sure there are no conflicting reservations for the space during the period you wish to extend. You can do this by asking the staff if the room is available for you if you were to extend your booking.
2. Discuss Extension Options:
In the instance that the room you are currently occupying is booked by another customer, the onsite staff may be able to provide an alternative space for you. Check with them to see if they are able to move you so you can continue your workday.
3. Contact us!
We're here to help! If you are at a space and require additional time for your current booking, we've got you covered. Simply reach out to our friendly Support Team using the live chat on Intercom or sending an email to [email protected].
When contacting us, please include the following information:
Full name or email of the person who made the reservation.
Workspace details.
The time that you would like to extend the booking.
Our dedicated team is here to make your experience with Upflex as smooth as possible - Don't hesitate to reach out!
CONTACT US
Need more info? You can visit Upflex Help Center or reach out to us. Our awesome Customer Experience Team is here to help!
Contact us via live chat on Intercom or send us an email at [email protected].
We're excited to assist you!