Upflex offers the convenience of Single Sign-On (SSO) integration, allowing users to log in seamlessly using their corporate credentials. However, if you're experiencing difficulties logging in to Upflex through Corporate SSO, this article will guide you through troubleshooting steps to help resolve the issue.
1. Invitation to join Upflex
Make sure you have received an invitation to join Upflex.
2. Verify SSO Configuration:
Reach out to your IT department or Company Admin to ensure that the SSO integration is properly configured and functioning as expected.
3. Verify SSO Credentials:
Ensure that you're entering the correct SSO credentials associated with your corporate account. Pay attention to any capitalization or special characters as SSO credentials are case-sensitive. If you're uncertain about your SSO login details, contact your IT department for assistance.
4. Contact Upflex Support:
If you have followed the above steps and are still unable to log in to Upflex via Corporate SSO, it's time to reach out to Upflex support for further assistance