If it turns out you can't make your reservation, please be sure to cancel it!
To cancel, find the reservation in the Upcoming tab and tap the Cancel button.
Canceling reservations more than 24 hours before the start time
As long as the start time of your reservation is more than 24 hours away, you can easily cancel and will receive all your Flexpoints back.
Canceling reservations less than 24 hours from the start time
If the reservation is less than 24 hours from the time you cancel, you will not be refunded your Flexpoints.
For more information, see our cancelation policy.