Skip to main content

Booking Refunds for Users

Need to confirm whether a cancelled booking has been refunded? Follow these easy steps via the Upflex Portal (Web):

🔍 Step-by-Step: Check Refund Status

1️⃣ On the Upflex Portal (web) click on All Bookings in the left-hand navigation menu.

2️⃣ In the bookings view, select the Cancelled tab to display all cancelled bookings.

3️⃣ Scroll horizontally to find the Status column.
If a booking was refunded, it will be marked as Cancelled (Refunded).

💡 Keep in Mind

  • Refunds may take up to 48h to be processed.

  • If you're unsure whether a refund has been fully processed, please contact [email protected] for assistance.


​

Did this answer your question?