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Understanding the Flex Spaces - Booking Section in Reports

The Flex Spaces section in the Upflex portal gives Corporate and Team Admins visibility into booking activity within the platform

Updated over 2 weeks ago

🔐 **Who Can Access This Section?

Only Corporate Admins and Team Admins** can view the Flex Spaces section.

To access it:

  1. Go to Reports in the navigation menu

  2. Select Flex Spaces > Bookings

📊 What You’ll Learn from the Flex Spaces > Bookings Section

The Flex Spaces > Bookings section provides a comprehensive view of how your people are using Upflex. This powerful tool is highly customizable to give you detailed insights based on the criteria that matter most to your organization.

🔧 Customize Your Report View

At the top of the Reports section, you can adjust the data display using the following filters:

  • Currency
    ​

  • View Level

    • Company-wide

    • Single or multiple Teams

    • Single or multiple Departments

    • Single or multiple Cost Centres

    • Single or multiple Users
      ​

  • Date Logic

    • Show data by the date the booking was created

    • Or by the date the booking takes place
      ​

  • Date Range

    • Choose a custom range for reporting

Flex Spaces > Bookings insights are generated based on the filters above. Most statistics reflect data from the selected period, compared to both the previous period and all-time figures.

📋 Dashboard Metrics:

  • Total bookings made

  • Upcoming bookings

  • Completed bookings

  • Bookings cancelled without charge (on time)

  • Bookings cancelled with charges (late cancellation)

  • Refunded bookings

  • % of users who have made a booking

  • Number of cities where bookings occurred

  • Bookings for collaborative work (2+ seats)

  • Most popular day for bookings

  • Average number of bookings per month

  • Team satisfaction score (based on feedback)

📈 Graphs and Tables:

  • Bookings by space type over time (Desk, Meeting Room, Private Office)
    Status of bookings within the selected timeframe (Upcoming, Completed, Cancelled, etc)

  • Percentage of desk users who checked in for their booking

  • Users who made the most bookings
    Teams who made the most bookings

  • Locations with the most bookings

  • Team collaboration score (Based on bookings with 2 or more seats)

  • Type of space individual users prefer to book
    Type of space teams prefer to book

  • Cities that teams most often book in

  • Snapshot of booking activity across all teams

  • Exportable table with full booking details (Ideal for custom reporting or audits)

💡 Tip: Hover over the "?" icons next to each metric to get more details about how the numbers are calculated or what they include.

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