Skip to main content

Cancellation Policy & Where to Find it

Understanding the cancellation policy by space type and where to locate the specific policy for your booking

Updated over 3 weeks ago

If you need to cancel your booking, please review the cancellation policy to avoid unexpected charges.

🪑 Desk Cancellations:
• Cancellations made less than 24 hours before the start time are non-refundable.

🏢 Meeting Rooms & Private Offices:
• Cancellation policies vary by space partner—review the policy before booking.
• Cancellations outside the allowed window may be fully or partially charged, even if unused.

✏️ Modifying a Reservation:
Modifications made outside the allowed window may result in no refund.
This includes:
• Shortening your reservation
• Rescheduling to a later start time
• Any changes that reduce the total reservation cost

(Note: modifications are not permitted on confirmed WeWork bookings)


Where to Find the Cancellation Policy

Before confirming a booking – Displayed on the final summary before confirming/requesting the space

Confirmation email – Includes the space’s cancellation policy.

My Reservations at top of portal dashboard – Select a booking to view its policy.
​​

To learn more about the steps to cancel an existing booking, read: Cancel a Booking

Did this answer your question?