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Can't Log In to Upflex with Corporate SSO?
Can't Log In to Upflex with Corporate SSO?

My company uses SSO or OKTA and I can't access.

Updated over a week ago

If your company uses SSO (like OKTA) and you're having trouble logging in, follow these steps:

  1. Check for an Invitation:
    - Ensure you’ve received an email invitation to join Upflex.
    - Check your spam/junk folders if you can’t find it.

  2. Confirm SSO Setup:
    - Ask your IT department or Company Admin to verify that SSO is set up correctly.

  3. Check Your SSO Credentials:
    - Make sure you’re using the correct corporate login details.
    - SSO credentials are case-sensitive, so check for any capital letters or special characters.

  4. Contact Upflex Support:
    - If the issue continues, contact Upflex support for further help.

🌐 If you are using a white-label partner, ensure you are logging in with the correct URL.

Check these articles for more details:
​Using the Optality App
​Using the Colliers Mobility Pass App
​Using the Cushman & Wakefield Passport App

Need Help?

If you have any questions or encounter issues while booking, don’t hesitate to reach out. Contact us at [email protected] or in our Live Chat for any questions or concerns.

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