Sometimes plans change, and you may need to modify your booking details. After you have logged in and made a booking, please follow these easy steps:
Using the Web | If you want to modify your booking from your dashboard
Step One: From your dashboard go to My Account under your Reservations
Step Two: Click on 'Upcoming' then on 'Show details' and finally click on 'Modify'.
Step Three: A new window will pop-up on your screen showing your current booking and the Cancellation Policy.
Step Four: Select the new date and time and click ‘Apply’.
Step Five: Finalize your update by clicking ‘Modify’. An email will be sent to you notifying you of your updated reservation. You're all set!
Remember to familiarize yourself with Upflex's cancellation and refund policy before making any changes to your booking. Read this article to learn about the limitations to When you can modify your booking.
Using the Web | If you want to make an immediate change to your booking:
Once you booked, you will be redirected to a confirmation pop-upon your screen.
Step One: Click on ‘Modify’.
Step Two: A new window will pop-up on your screen showing your current booking and the Cancellation Policy.
Step Three: Click on the calendar and select the new date and time and click ‘Apply’.
Step Four: Finalize your update by clicking ‘Modify’. An email will be sent to you notifying you of your updated reservation. You're all set!
Remember to familiarize yourself with Upflex's cancellation and refund policy before making any changes to your booking. Read this article to learn about the limitations to When you can modify your booking.
Using the App:
Step One: Go to the Reservations icon in the options menu of your dashboard.
Step Two: Select the current booking that you want to modify.
Step Three: A new window will pop-up on your mobile, click 'Modify'.
Step Four: Select the new date and time, then click on ‘Apply’.
Step Five: A new window will pop-up on your mobile, with the updated booking in red, click 'Confirm'.
Step Six: An email will be sent to you notifying you of your updated reservation. You're all set!
Remember to familiarize yourself with Upflex's cancellation and refund policy before making any changes to your booking. Read this article to learn about the limitations to When you can modify your booking.
CONTACT US
Need more info? You can visit Upflex Help Center or reach out to us. Our awesome Customer Experience Team is here to help!
Contact us via live chat on Intercom or send us an email at [email protected].
We're excited to assist you!